HELP CENTRE
Clear answers. Better decisions.
Practical guidance on systems, performance, finishes, maintenance and partnerships.
How do I choose between sliding and casement systems?
Sliding systems save swing space and suit wider openings. Casement systems can support stronger sealing when correctly specified and fabricated. The right choice depends on the room, opening size, site exposure and comfort priority.
Where can I buy Dubal systems?
Use the partner network to search by location, brand and partner type. Availability varies by area and system.
Can architects access drawings and specifications?
Yes. Published catalogues, drawings and technical documents are available in Resources. Approved professional accounts may receive additional files.
How should uPVC windows be maintained?
Clean profiles and drainage paths regularly, inspect gaskets and hardware, and lubricate moving parts with products approved for the installed hardware. Follow the exact care guidance supplied with the finished window.
How can I become a dealer or fabricator?
Submit the partner enquiry with your market, capability and preferred partnership type. Dubal will review the fit, coverage and technical requirements.
Does the profile alone determine window performance?
No. The finished result also depends on reinforcement, glazing, seals, hardware, fabrication, drainage, installation and site conditions.
Will the finish look exactly the same as it does on screen?
Not always. Screens, lighting and texture can change how a finish appears. Confirm the final choice from an approved physical sample.